Effective Date: 30 October 2026
Windlass Developer Private Limited ("Windlass Developer", "We", "Us" or "Our") Develops River Valley Township on NH 72, Haridwar Road, Dehradun. This Policy Explains What Personal Information We Collect Through This Website and Our Related Enquiry Channels, Why We Collect It, Who We Share It with, and the Choices You Have. By Using This Website or Submitting a Form, You Agree to the Practices Described Here.
1. Information We Collect
Information You Give Us
- Property Enquiries and Site Visits: Your Name, Phone Number, Email Address, the Type of Home You Are Looking for, Your Preferred Visit Date and Time, and Any Message You Send.
- Brochure Downloads: Your Name, Phone Number and Email Address, and the Page You Requested the Brochure From.
- Channel Partner Registration: Your Name, Phone Number, Email Address, City and Whether You Are a Registered Real Estate Agent.
- Land Partnership Enquiries: Your Name, Phone Number, Email Address, Land Size, Property Details, Full Address, Map Location and Any Images of the Land You Upload.
- Newsletter: Your Email Address.
- Calls and Messages: Your Number and What You Tell Us When You Call Us or Contact Us on WhatsApp.
Information Collected Automatically
- Pages Visited, Buttons and Links Clicked, Forms Started and Submitted, Scroll Depth, and Files Downloaded.
- Your Browser and Device Type, Your IP Address, and Your Approximate Location.
- How You Reached Us, Such as the Referring Website, Advertising Campaign Details and Ad Click Identifiers.
Please Do Not Send Us Sensitive Information Such as Financial Account Details, Passwords or Health Records Through This Website.
2. How We Use Your Information
- To Respond to Your Enquiry and Arrange Site Visits.
- To Share Project Details, Pricing, Brochures and Availability That You Have Asked For.
- To Assess Land Partnership and Channel Partner Proposals and Contact You About Them.
- To Send Updates and Promotional Communication About Our Projects by Phone, SMS, WhatsApp or Email, Which You Can Opt Out of at Any Time.
- To Measure and Improve This Website and Our Advertising.
- To Keep the Website Secure and Prevent Spam and Misuse.
- To Meet Our Legal and Regulatory Obligations.
3. Cookies and Similar Technologies
We Use Cookies and Browser Storage for the Following Purposes:
- Essential: To Keep the Website Working and Secure, Including Protecting Our Forms.
- Analytics: Google Analytics and Google Tag Manager Help Us Understand How Visitors Use the Website.
- Advertising: The Meta Pixel Helps Us Measure Our Advertising on Meta Platforms and Show Relevant Advertisements.
- Campaign Source: We Remember How You First and Most Recently Reached Us for Up to 90 Days, so We Know Which Campaigns Led to an Enquiry.
- Form Convenience: After You Request a Brochure, Your Name, Phone Number and Email Address Are Saved in Your Own Browser so the Form Can Be Filled in for You Next Time. You Can Remove Them by Clearing Your Browser's Site Data.
You Can Block or Delete Cookies in Your Browser Settings. Some Parts of the Website May Not Work Properly if You Do.
4. Who We Share Your Information With
We Do Not Sell Your Personal Information. We Share It Only as Needed With:
- Customer Relationship Management Provider: Enquiries Are Sent to Our CRM, Operated by Northmatter, so Our Team Can Follow Up with You.
- Analytics and Advertising Partners: Google and Meta Receive the Information Described in Section 3.
- Technology and Hosting Providers: Companies That Host and Maintain This Website and Our Systems.
- Our Group Companies, Sales Team and Channel Partners: Where Needed to Respond to Your Enquiry.
- Banks and Legal Advisers: If You Ask for Help with a Home Loan or Property Transaction.
- Authorities: Where Required by Law, or to Protect Our Rights and the Safety of Others.
5. Third-Party Services on This Website
Resident Videos Are Hosted on YouTube and Load Only After You Press Play. Our Location Maps Are Provided by Google Maps. Our WhatsApp Links Open WhatsApp, Which Is Run by Meta. These Services, and Any Other Websites We Link to, Follow Their Own Privacy Policies, and We Are Not Responsible for How They Handle Your Information.
6. Data Storage and Security
We Use Reasonable Technical and Organisational Safeguards to Protect Your Information. Files You Upload Through Our Forms Are Kept in Private Storage and Are Not Publicly Accessible. However, No Website or Internet Transmission Is Completely Secure, so We Cannot Guarantee Absolute Security.
Some of Our Service Providers May Process Information Outside India, in Line with Applicable Law.
7. How Long We Keep Your Information
We Keep Personal Information for as Long as We Need It for the Purposes in This Policy, Including Following Up on Your Enquiry and Maintaining a Record of Any Transaction, or for as Long as the Law Requires. We Then Delete or Anonymise It.
8. Your Rights and Choices
Subject to Applicable Law, Including the Digital Personal Data Protection Act, 2023, You May:
- Ask for a Summary of the Personal Information We Hold About You.
- Ask Us to Correct or Update Your Information.
- Ask Us to Delete Your Information, Unless We Must Keep It by Law.
- Withdraw Your Consent, or Opt Out of Promotional Calls and Messages.
- Raise a Grievance with Us About How We Handle Your Information.
- Nominate Someone to Exercise These Rights on Your Behalf.
To Do Any of These, Contact Us Using the Details in Section 11. Withdrawing Consent Does Not Affect Anything We Did Before You Withdrew It, and We May No Longer Be Able to Respond to Your Enquiry.
9. Children
This Website Is Intended for Adults and Is Not Directed at Anyone Under 18. We Do Not Knowingly Collect Information from Children. If You Believe a Child Has Given Us Information, Please Contact Us and We Will Delete It.
10. Changes to This Policy
We May Update This Policy from Time to Time. Any Changes Will Appear on This Page with a New Effective Date.
11. Contact Us and Grievance Redressal
For Privacy Questions, Requests or Complaints, You Can Reach Our Grievance Officer Here:
- Company: Windlass Developer Private Limited
- Address: NH 72, Haridwar Road, Kuanwala, Dehradun, Uttarakhand 248001
- Email: [email protected]
- Toll Free: 1800-180-4203
You Can Also Use Our Contact Page.